Shipping & Delivery

Order will be sent within 24 hours after we receive your payment. In general, it may take several working days for delivery, depending on the different delivery methods (Free Shipping (7 - 15 Business Days) & Expedited Shipping (3 - 6 Business Days)) you select. Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 1 working days. We are not responsible for wrong or undeliverable address. Please make sure your delivery address is correct and deliverable

Free Delivery

In order to express gratitude to our faithful customers’ support, we will only give a free delivery to United States at the moment.

Shipping Methods

AIRMAIL
Delivery speed: 7-15 days.
The delivery service is the local post office such as USPS. And It has a track number.
You can track the order status on : http://www.17track.net/index_en.shtml or your local post office website

UPS / DHL
Delivery speed: 3-6 days. Tracking website: http://www.dhl.com/  https://www.ups.com

I haven’t received my package 15 days after shipment.
Most likely your package is delayed due to an unforeseen situation. Please wait a 1-3 working days more. If the package still doesn’t arrive then please contact us: service@hismith.com

We offer Money-Back-in-45-Day-Service for every buyer. If you don't get the goods / items within 45 days after you pay, you can open an dispute, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods / items after 45 days.

Business days to get your package status.
For express shipping, the tracking information is available within 1-3 working days after the package has been shipped out.
If the tracking information is not available within these timeframes, please click service@hismith.com to ask our customer service team for help.

Important Notice: Please Do not leave P.O Address, we do not ship to P.O Address.